Early yesterday morning I had to make an emergency dash to the Bernina Health Spa. The night before I had been quilting away as normal, when my precious baby started making the most awful 'graunching' noise. It was so loud it made me jump!
Otto was wonderful and restored my beloved Bernie to perfect health in mere hours - no stitching time lost at all. The damage? I had not only managed to 'do a bearing' in the motor, but he also found a fault with the stitch length actuator (which I had noticed but forgotten about in the face of the alarming noise).
While there, I had a quick chat to Otto about the new machines that are coming. There WILL be a new 820 in my future ... I just need to figure out how to justify it ... at $7500 *cough*